Account Manager 4

USA-MA-Dedham | USA-VA-Fairfax | USA-TX-San Antonio | USA-AZ-Scottsdale
3 months ago
Required Clearance
Business Development/Sales/Marketing
Employment Type
Full Time

Basic Qualifications

The successful Army Account Representative will possess a BS degree in Business, Engineering, or related discipline and 8 years of related experience aong with the following:


  • RF industry experience.
  • 2-5 plus years of successful experience in sales of RF products. 
  •  Information Assurance industry experience a plus
  • Confident presenter  -  strong communication skills – written and verbal.
  • Demonstrated skills and success in gaining access to customer design engineers and key decision makers in a complex, RF systems sales environment.
  • Demonstrated skills and references as both a team builder and customer advocate inside the organization.
  • Prior Military/DOD experience a plus
  • Secret/TS clearance required
  • 2-3 years of direct customer interaction experience in support of the Navy and/or Air Force
  • Familiarity with CRM systems
  • Familiarity with technical networking concepts
  • Familiarity with network security principles
  • Familiarity with RF sales and technologies
  • Demonstrable skill of being highly organized and a self-starter
  • Advanced working knowledge of windows applications ( Excel, PowerPoint)
  • Ability to thrive in a team environment
  • Clear and concise communication skills
  • Prior military experience or familiarity with the DoD culture 


Candidates must have an active Secret security clearance at time of hire. Must be able to obtain Top Secret clearance. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.


**This person can be based at any of our major US locations: Dedham, MA; Fairfax, VA; Scottsdale, AZ; San Antonio, TX. Also open to other locations across US.

Responsibilities for this Position

General Dynamics Mission Systems (GDMS), a market leader and technology innovator, is seeking a talented Account Manager to join our team in Dedham, MA to focus on maintaining and growing GDMS' Navy and Air Force customer base.  In this role you will be responsible for supporting account management efforts within the Navy and Air Force community.  As the Account Manager, your responsibilities will include the following tasks, but are not limited to:


Job Description

The Account Representative is responsible for developing; building and maintaining relationships with existing and newly established customers in Information Assurance and Electronic Warfare Communications that serve customers within the  Navy and/or Air Force. Must have the ability to communicate at all levels; verbally and written; as well as be able to conduct meetings and presentations.


At this level; Customer Account Representative is part of a team responsible for Information Assurance and Mission Systems Product Sales  that are tasked to produce annual product sales of  $35+ million.

Customer Representative Responsibilities

  • Represents GD in a sales account  role as a  point of contact for US DOD Air Force and Navy RF and  Information Assurance customers located in CONUS and OCONUS sites. 
  • Develops a trusted advisor relationship with key customer stakeholders .
  • Manage day-to-day inquiries to build a sales funnel for developing new business and closing sales orders to meet objectives.  
  • Build a strong presence for RF and IA product solutions at targeted accounts and key markets. 
  • Identify and overcome obstacles on top opportunities.
  • Understands and manages customer solutions from original concept through each phase of the product sales cycle.
  • Participate in industry events/ trade shows as a company representative
  • Applies functional knowledge in formulating product and service offerings including technical solution, product  discriminators,  pricing and technical support
  • Provides “from the street” product feedback  and recommendation to GD product Stakeholders which can include enhancements  products, feature sets, procedures; presentations; and training materials.
  • Prepares customer quotes and  tracks order through CRM (Microsoft 2016)
  • Performs a variety of complex administrative and analytical tasks in support of customer account performance and growth.
  • Grassroots Development, to include identifying major programs and growing GDMS customer intimacy
  • Scheduling site visits and teleconferences to present demonstrations and maintain accounts
  • Follow guidance of strategic  plans to influence architectures
  • Ability and desire to travel 40%  to present at customer sites

Company Overview

General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.  With a global team of 13,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas.  Given the nature of our work and who we are, we value trust, honesty, alignment and transparency.  We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose.  You will also enjoy a flexible work environment where contributions are recognized and rewarded.  If who we are and what we do resonates with you, we invite you to join our high performance team!


General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce.  EOE/Disability/Veteran


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