• Lead User Experience Researcher/Designer

    Posted Date 2 weeks ago(1/8/2019 5:54 PM)
    Job Location
    Required Clearance
    Secret, obtainable within 24 months
    User Experience
    Employment Type
    Full Time
    Hiring Company
    General Dynamics Mission Systems
  • Basic Qualifications

    Bachelor's degree in a related specialized area or field or equivalent is required plus a minimum of 8 years of relevant experience; or Master's degree plus a minimum of 6 years of relevant experience

    Responsibilities for this Position

    General Dynamics Mission Systems has an immediate opening for a Lead User Experience Researcher/Designer.  This position provides an opportunity to further advance the cutting-edge technology that supports some of our nation’s core defense/intelligence services and systems.  General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions.


    General Dynamics’ User Experience (UX) team provides direction to Engineering on user interface for complex systems. This role requires leadership in user research, experience design, usability and interaction design and a passion for collaboration and data-driven decision making. The Lead User Experience Researcher/Designer works closely with their teammates in Product Management and Engineering to understand business requirements and drives a user-centered design process that includes research activities and iterative prototype design.



    • You have a sensitivity and passion for the end user and excellent user research methodology; You write user stories and persona's in your sleep
    • You consider yourself a user advocate
    • You have experience performing human factors and usability research: Defining studies, creating methods, refining methods; conducting studies; analyzing data; writing reports with recommendations
    • You enjoy working as part of the Product Management team and is capable of coordinating requirements, managing a backlog and communicating across other agile teams to deliver key business value to targeted markets
    • You are able to independently design, run/moderate and analyze usability studies, both on-line and in-person
    • You are comfortable using either existing research or creating new research methods to answer novel questions
    • You are able to translate UX recommendations and data-driven decisions for feature/function concepts into visual designs such as wire-frames and prototypes
    • You are excited by the challenge of making great tools for users
    • You are experienced in providing leadership, mentoring and coaching to User Experience professionals.



    • You are comfortable brainstorming on the fly at the white-board
    • You incorporate feedback from all key stakeholders and welcome ideas from every discipline
    • You involve the team in your thinking early and often, or better yet, you do much of your thinking collaboratively
    • You can design high-fidelity mock-ups, build and maintain style guides, and support teams during the development cycle
    • You’re comfortable preparing and delivering compelling presentations of findings and recommendations for improvements to stakeholders at all levels
    • You can clearly convey your ideas, and you stay involved and iterate as development progresses
    • You can negotiate requirements and designs with product managers, designers, and developers
    • You have a scientific, fact-based approach; you filter out noise in order to target high-impact decisions
    • You’re a systems thinker who can manage both local and global priorities
    • When you see a problem, you roll up your sleeves and start fixing it, whether or not it’s in your traditional wheelhouse
    • You can manage difficult discussions with tact and diplomacy
    • You both learn from and teach those around you with regularity
    • You look for ways to continuously improve your own process as well as that of the teams you work on



    • A Bachelor’s or Master’s degree in a design research-related field: interaction design, psychology, human factors or a related field or the equivalent experience
    • Minimum of 8 years of experience designing, executing, and reporting
    • Good working knowledge of HTML, CSS, and Java-script, and familiarity with software development concepts and processes (e.g., version control, ticketing systems, Agile methodology)
    • Proficiency with modern design and prototyping tools (e.g. Axure, Sketch, Zeplin, InVision, Adobe Creative Suite, among others)
    • A portfolio or samples of work demonstrating experience creating user-centered design
    • Qualitative and quantitative advanced research



    Department of Defense Secret security clearance is required within a reasonable period of time. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.



    Company Overview

    General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.  With a global team of 13,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas.  Given the nature of our work and who we are, we value trust, honesty, alignment and transparency.  We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose.  You will also enjoy a flexible work environment where contributions are recognized and rewarded.  If who we are and what we do resonates with you, we invite you to join our high performance team!


    General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce.  EOE/Disability/Veteran


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