• Sr Workspace Support Technician

    Posted Date 2 weeks ago(1/3/2020 8:55 AM)
    ID
    2019-42124
    Job Location
    USA-VA-Marion
    Required Clearance
    No clearance
    Category
    Information Technology
    Employment Type
    Full Time
    Hiring Company
    General Dynamics Mission Systems
  • Basic Qualifications

    Associate's degree is required or equivalent experience plus a minimum of 1 year of relevant experience.

     

    Due to the nature of work performed at our facilities, US citizenship is required.

    Responsibilities for this Position

    General Dynamics Mission Systems has an immediate opening for a Senior Workspace Support Technician.  The position provides an opportunity to enhance the performance and profitability of an organization that supports some of our nation’s fundamental defense services on the NWS program.  General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions.

     

    REPRESENTATIVE DUTIES AND TASKS:
    Performs a variety of duties in support of end-point computing devices, and peripherals
    Responds to and diagnoses problems and answers queries regarding computer hardware, software, printers, network and telecommunications systems
    Maintains and updates records and tracking databases
    Installs hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives
    Loads and verifies correct operation of software packages, such as operating system, word processing and spreadsheet programs
    Provides training and technical assistance to users
    Responsible for configuring desktop and laptop, and thin client computers
    May be responsible for the limited day-to-day support of Infrastructure services that include servers and storage
    May be responsible to monitor Infrastructure performance using monitoring tools
    Assists in the installation, implementation, and upgrades of internal systems
    May maintain a tracking system for usage evaluation
    Maintains an inventory of all equipment, hardware, software and supplies
    Troubleshoots, maintains, and monitors, external and internal hard drives, printers, plotters and scanners

    KNOWLEDGE SKILLS AND ABILITIES:
    Consistently displays high performance attributes
    Solid ability to work on assignments that are semi-routine in nature but may work on other initiatives and projects
    Demonstrates solid customer focus, communication and collaborative skills consistent with expectations for position

    Company Overview

    General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.  With a global team of 13,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas.  Given the nature of our work and who we are, we value trust, honesty, alignment and transparency.  We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose.  You will also enjoy a flexible work environment where contributions are recognized and rewarded.  If who we are and what we do resonates with you, we invite you to join our high performance team!

     

    General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce.  EOE/Disability/Veteran

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