Technical Operations Specialist

Bachelor’s degree in a related specialized area or field or equivalent is required plus a minimum of 2 years of relevant experience; or a Master's degree.

CLEARANCE REQUIREMENTS:

Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

Imagine building your career by supporting the solutions that advance the mission of our nation’s service members, intelligence analysts and first responders. That’s the challenge that’s waiting for you at General Dynamics Mission Systems. Here you have the opportunity to redefine innovation and excellence for the world. Are you ready? Then make a career move that makes an impact at General Dynamics Mission Systems.

By effectively collaborating on the operations team within the 24/7 Network Operations Center (NOC) environment, the Technical Operations Specialist will provide monitoring of Enhanced Mobile Satellite Services (EMSS) operations. This includes physical security systems, building management/monitoring systems, telephone switching equipment, radio equipment, satellites, and data communications equipment. Your responsibilities while working with your shift teammates will entail responding to alarms, testing services, building customer and system trouble-tickets, and providing situation awareness to subject matter experts and customers. You will be supporting the EMSS program, part of the United States Space Force. Think you’re up to the task?

What you’ll experience:

• Technologies that are uniquely designed to support mobile missions using a low earth orbit satellite constellation
• A team of bold thinkers committed to exploring what’s next
• Opportunities to gain new knowledge by being introduced to a vast array of technologies

What you bring to the table:

• A Bachelor’s degree in a related specialized area or field or equivalent plus a minimum of 2 years of relevant experience; or a Master's degree
• Extensive knowledge of communications systems and network operations
• Solid knowledge in the technical application of network management systems and corresponding tools such as Linux and Windows OS and REMEDY/SL1 (or equivalent) based trouble reporting and tracking

What sets you apart:

• Strong ability to develop solutions to highly complex problems that require significant ingenuity, innovation and creativity
• Solid communication skills to interface with customers of the system or network
• Commitment to ongoing professional development

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At General Dynamics Mission Systems, we rise to the challenge each day to ensure the safety of those that lead, serve, and protect the world we live in. We do this by making the world’s most advanced defense platforms even smarter. Our engineers redefine what’s possible and our manufacturing team brings it to life, building the brains behind the brawn on submarines, ships, combat vehicles, aircraft, satellites, and other advanced systems.

We pride ourselves in being a great place to work with this shared sense of purpose, committed to a diverse and exciting employee experience that drives innovation and creates a community where all feel welcome and a part of something amazing.

We offer highly competitive benefits and a flexible work environment where contributions are recognized and rewarded. To see more about our benefits, visit https://gdmissionsystems.com/careers/why-work-for-us/benefits

General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran