Technical Trainer

Education Requirements:

Bachelor's degree or equivalent is required plus a minimum of 8 years of relevant experience; or Master's degree plus a minimum of 6 years of relevant experience.

Clearance Requirements:

Department of Defense Top Secret with Polygraph security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

General Dynamics Mission Systems has an immediate opening for a Technical Trainer.  The position provides an opportunity to enhance the performance and profitability of an organization that supports some of our nation’s fundamental defense services.  General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions.

REPRESENTATIVE DUTIES AND TASKS:

• Conducts technical training courses for customers and/or employees in the use of complex situations for multiple products
• Interacts with customer and functional organizations to develop specifications for content of courses
• Prepares lesson plans from engineering documentation, field service requirements or software documentation
• Works with engineering, technical support and manufacturing to ensure that course material reflects current product features.
• Instructs participants in both classroom lectures and laboratory sessions
• Follows up to determine applicability of course material
• Provides supervision and tasking to other instructors in a team
• Plans, develops and coordinates training programs for personnel and customers
• Develops specifications for content of the courses
• Prepares lesson plans and obtains training materials, determines methodology and coordinates the development of training aids
• Conducts training sessions and develops criteria for evaluating effectiveness of training activities
• Updates course documentation on a continuous basis to ensure timeliness and relevance
• Instructs customer and user personnel to operate, maintain, and repair hardware and software in classroom and laboratory settings while adhering to lesson plans strategies to maintain consistent and effective training and to maximize student training time
• Conducts additional classes based on instructor's subject matter expertise in response to customer needs
• Establishes course content in accordance with customer requirements and military/commercial specifications and standards and respond to customer comments on training materials
• Oversees development of course materials including but not limited to lesson plans, student and instructor guides, student examinations, training aids, etc. while working in an environment independent of support infrastructure
• Conducts technical research of equipment specifications and engineering drawings, liaison with customers, engineers, and tech writers in order to gain understanding of new equipment designs using imagination, creativity, and understanding of learning processes to develop training slides, briefings, lesson plans, practical exercises, and tests
• Determines if instructional materials should be developed in-house or purchased from outside vendors
• Provides direct feedback to training supervisors on required instructional techniques
• Provides non-routine technical telephone or face to face support in the absence of company technical infrastructure in order to resolve customers' hardware, software, and training issues
• Provides expert non-routine technical and training inputs for the development of training proposals
• Assumes routine duties of the primary instructor in his/her absence
• Monitors and evaluates quality of classroom lectures and laboratory exercises
• Acts as the subject matter expert for a lesson, annex of lessons, or entire equipment areas and be independently responsible for completion of training materials for assigned lessons on schedule
• Updates material for assigned lessons following initial training class presentations student attendance rosters, academic and counseling records, and completion certificates
• Conducts training material validation and assists with customer verification as required
• Tests students on a regular basis by administering oral, written, and practical examinations
• Evaluates trends to determine whether testing or training changes are needed
• Establishes priorities and performance goals for team effectiveness
• Conducts peer reviews of training deliverables for content and methodology
• Provides mentoring to less qualified instructors on the duties and responsibilities expected in their position
• Constructively reviews training deliverables for content and methodology
• Maintains budgets and schedules
• Evaluates the effectiveness of each instructor and quality of classroom lectures and provide recommendations for personnel development to the instructor's supervisor
• Identifies and recommends internal/external seminars and other development programs for training personnel
  
  

KNOWLEDGE SKILLS AND ABILITIES:

• Having excellent experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways
• Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
• Exercises excellent judgment in selecting methods, techniques and evaluation criteria for obtaining results
• Networks with key contacts outside own area of expertise
• Creative, innovative responsibilities requiring advanced decision-making skills
• Determines methods and procedures on new assignments and may coordinate activities of other personnel (team lead)
• May provide work direction to other employees
• Lacks authority to discipline or reward
• Domain expert in one or more areas for instruction
• Has completed a military or commercial instructor certification course, or equivalent
• Excellent ability to perform all responsibilities associated with the position
• Grasps and applies new information quickly
• Handles more complex assignments
• Shows initiative on assignments, exercises independent judgment and professionally executes projects with little direction
• Excellent knowledge of applicable subject matter and equipment assemblages being trained and of applicable laboratory training aids, interactive multi-media training technologies and other tools and devices used to conduct training
• Excellent knowledge of training processes: design, development, production, and documentation/control
• Excellent knowledge of applicable company policies and procedures
• Excellent understanding of business issues and company initiatives
• Excellent verbal, written, and interpersonal communication skills
• Excellent analytical thinking and problem solving skills
• Ability to interact independently and without technical support with senior military personnel or government representatives in the analysis of complex technical information and interpret it into useable instructions for the intended audience
• Ability to independently install and maintain hardware and software associated with the assigned duties of the position
• Ability to use various software applications including Word, Excel, and PowerPoint to produce training materials
• Ability to recognize learning problems and to address each appropriately
  
  
  
  
  

General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans