IT Application Support Specialist

Bachelor's degree in Information Technology, Engineering and/or related field or equivalent experience, plus 5 years of related experience or Master's degree and 3 years of related experience.

CLEARANCE REQUIREMENTS:
Due to the nature of work performed within our facilities, U.S. citizenship is required.

General Dynamics Mission Systems has an immediate opening for an IT Application Support Specialist.  This position provides an opportunity to further advance the cutting-edge technology that supports some of our nation’s core defense/intelligence services and systems.  General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions.

REPRESENTATIVE DUTIES AND TASKS:
Consults and collaborates with business leaders, end user, IT staff, vendors, and other third parties and is involved in every phase of application development lifecycle
Predominately the role uses development and applications administration / support skills in the configuration, customization, maintenance, and interfacing of Commercial of the Shelf (CoTs) business applications in the GDMS infrastructure
Responsibilities include requirements specification, solution design, prototype plans, developing and testing code, solution release, and supporting issue analysis and resolution
Collaborates with a team of IT professionals to set specifications for new applications
Designs creative prototypes according to specifications
Writes high quality source code to program complete applications within schedule deadlines
Ensures application interoperability with IT infrastructure components while ensuring compliance with wide-ranging information security requirements
Ensures application integration interoperability with other applications or subsystems (e.g. interface management, data integration systems, job automation)
Performs unit and integration testing before launch. Test code using sample data sets to ensure the output from the program meets the requirements
Conducts functional and non-functional testing
Troubleshoots and debugs applications
Evaluates existing applications to reprogram, update and add new features
Develops technical documents to accurately represent application design and code
Recommends coding fixes to resolve outstanding issues and work to enhance applications to automate business process as best possible
Performs other duties as directed
Leads, plans, and executes projects, small initiatives
Moderate business travel required

KNOWLEDGE SKILLS AND ABILITIES:
Excellent understanding of business stakeholder requirements, gain a thorough understanding of their desired business outcomes, and how they translate in application features
Evidence of ability to act independently on tasks and wide-ranging initiatives using the Application Development
discipline
Experience as a developer, systems integrator, systems engineer, or solutions architect
Advanced knowledge of programming for diverse operating systems and platforms using development tools and
languages

Understanding of software development lifecycle

Ability to develop scripts independently using languages such as Python, Ansible, Bash, or NodeJS

Experience with container technologies such as Docker and orchestrators such as Kubernetes

Experience working with cloud providers such as Google Cloud, AWS, or Azure

Interest in emerging technologies such as AI and a desire to understand the fundamentals

Strong ability to leverage emerging and established technologies to solve problems

Thirst for continuous learning and personal development

Business first mindset

Commitment to delivering work on time

Ability to work independently, within teams, and cross collaborate across teams

Knowledge of engineering concepts and principles
Experience or conceptual knowledge of Agile project management styles and roles
Shows significant contribution within diverse teams across multiple projects or small initiatives to successfully achieve deliverables
Solid presentation skills
Solid oral & written communication skills
Concise reporting to management / peers
A history that illustrates flexibility and adaptability to changing business needs and shows exposure to overcoming fundamental change obstacles

PREFERRED DEGREE TYPES:
Computer Science, Mathematics, or Engineering related degrees preferred but not required

General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans