Technical Service Specialist

Help make the technologies, products and services that make a difference. That’s the opportunity that’s waiting for you at General Dynamics Mission Systems. We help our nation’s heroes keep our nation safe by creating solutions so advanced, they redefine innovation for the world. It’s an amazing challenge. And it’s waiting for you now.

We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers’ missions in cyber, RF, undersea, interstellar and everything in between.

As a Technical Service Specialist, you’ll provide technical support to field engineers, technicians, engineering, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. We’ll rely on you to respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. You’ll also report design, reliability and maintenance problems or bugs to design engineering/software engineering.

What you’ll experience:

• Technologies that aren’t just top-notch, they’re often top-secret
• A team of bold thinkers committed to exploring what’s next
• Opportunities to gain new knowledge - as it’s discovered

What you bring to the table:

• Bachelor’s degree in Information Technology preferred; or a related specialized area is required; or equivalent experience
• Ability to use communication, interpersonal, technical project management, time management, and technical skills and abilities to achieve customer, organization, and company goals

What sets you apart:

• Creative thinking with the ability to multi-task
• Consistently displays high performance attributes
• Team player who thrives in collaborative environments and revels in team success
• Identifies opportunities to apply AI for continuous improvement and innovation

General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans