Engineering Support Specialist – Lab Integration and Fleet Support

Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent combination of education and relevant work experience, plus 2 years of relevant experience; or Master's degree.

CLEARANCE REQUIREMENTS:
Department of Defense Secret security clearance is obtainable within a reasonable amount of time after hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

Support the integration, testing, and troubleshooting of software and hardware systems across Windows and Linux environments. Work with physical and virtual computers, basic networking, and installed software to help ensure systems operate as expected.

This position is approximately 80% laboratory integration and 20% fleet support.

PRIMARY RESPONSIBILITIES

Laboratory Integration — Approximately 80%

• Set up and configure computers, virtual machines, software, and network connections using established procedures.
• Assist with integrating system components and checking that they work together correctly.
• Perform testing, collect results, and document issues for engineering review.
• Troubleshoot hardware, software, and connectivity problems with support from engineers.
• Maintain system configuration records, test procedures, and technical documentation.
• Coordinate with developers, integrators, and product owners to support assigned tasks and schedules.

Fleet Support — Approximately 20%

• Assist customers and support personnel with system operation and troubleshooting.
• Collect information about reported issues and help reproduce them in the laboratory.
• Support testing of corrective actions and communicate results.
• Provide operating instructions and basic maintenance guidance.

KNOWLEDGE, SKILLS AND ABILITIES

• Working knowledge of Windows and/or Linux.
• Basic understanding of computer hardware, virtual machines, and networking.
• Ability to follow test procedures and troubleshoot technical issues.
• Ability to document work clearly and communicate with technical teams and customers.
• Ability to learn system components and understand how they work together.
• Ability to organize assigned work and support team schedules.
• Interest in using approved AI tools to improve technical work and documentation.

General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans